
Fast growing startup where I troubleshooted 400+ escalated cases from customers and internal staff.
Developed 50+ custom scripts using JavaScript to personalize customer sites
Worked closely with operations team to build sites and troubleshoot DNS issues
Often reviewed codebase made in React and Python to understand features and find bugs

Resolved 4,000+ tickets while mentoring 5+ Tier 1 staff to reduce escalations by 15% and leading training sessions to improve team capabilities.

Developed front-end for a platform which automates performance marketing.Stack: NextJS(ReactJS), NodeJS

Implemented front-end development from UI design files for this subscription-based fitness iOS app.Stack: Swift, Google Firebase SDK

Drove $73,000 in revenue at Yelp through 65+ daily client calls, managing 140 accounts and optimizing ad campaigns to boost conversion rates for over 50% of clients.

Developed the UI/UX and front-end of the Carfew "modern hitchhiking" web app while working with three engineers in a Scrum Agile environment to optimize the development process.Stack: HTML5, CSS3, JavaScript, MongoDB, Google APIs(Maps, Places, and Directions)

Developed subscription based iOS app to easily find more information about a person's number.App was generating $8k MRR.Stack: Swift, SwiftSoup

Developed widget iOS app to quickly write notes right from your lock screen rather than going through the painful process of opening the app, accessing the appropriate folder, and creating a new note.Stack: Swift, SnapKit

Developed a subscription-based iOS app, enabling users to export text in various fonts to third-party apps like social media and chat platforms.Generated a revenue total of $12,000.Stack: Swift, StoreKit, Sketch
As part of my learning on how to run programmatic ads and influencer marketing campaigns, I built a vegan skin care startup with Shopify.Sold startup for $30k.